Client Migration Specialist

Driven by Excellence. Powered by Curiosity. United in Obsession to Do Good.

At Payactiv, we believe everyone is worthy of financial dignity. Our team is built on a shared obsession to create products that reduce financial stress and improve lives. We thrive on curiosity, strive for excellence, and act with purpose every day. If you’re inspired to reimagine what’s possible for workers everywhere, explore our openings—or reach out and introduce yourself. There’s always room at the table for passionate problem-solvers.

Position: Client Migration Specialist Location: Milpitas, CA

Job : 225 # of Openings: 1

Payactiv, Inc. is a leading financial technology company revolutionizing the way workers access and manage their earnings. As the pioneer of Earned Wage Access (EWA), we empower employees with real-time financial flexibility while enabling businesses to improve workforce engagement and productivity. Our mission is to provide inclusive financial wellness solutions that improve the lives of millions of workers.

Payactiv is seeking an Enterprise Client Migration Specialist based in our Milpitas CA office, who is passionate about creating user-centric fintech solutions that empower businesses and workers alike. This role requires a strategic thinker and customer advocate who thrives in a fast-paced environment and excels at cross-functional collaboration. The ideal candidate will have a strong technical background, a deep understanding of financial products, and a relentless focus on delivering exceptional user experiences.

• Manage End-to-End Migration:
  Oversee the entire migration process for new enterprise clients, ensuring a smooth, efficient, and timely transition from legacy systems.
• Data Mapping and Integrity:
  Execute and validate complex data mappings, including Employee s (old  new ), Paygroup configurations, and Payroll Calendar alignments between current and new providers.
• System Coordination:
  Coordinate seamlessly between legacy systems, current payroll platforms, and new time & attendance software to facilitate technical integrations and data migration.
• Timeline Oversight:
  Develop and manage customized migration project plans, establishing and tracking key performance indicators (KPIs) to ensure all milestones are met without service interruption.
• Credential and API Management:
  Guide clients through credential setups for payroll and time platforms, including the acquisition of sensitive integration data such as Vanity URLs, OAuthID/ClientIDs, and OAuth Secrets from third-party vendors.
• Stakeholder Training:
  Provide technical demonstrations and comprehensive training to client stakeholders to ensure successful platform adoption following the migration.
• Risk Mitigation:
  Proactively identify and resolve potential technical roadblocks or data discrepancies during the migration lifecycle, escalating issues as necessary to maintain project velocity.
• Strategic Advisory:
  Serve as a trusted advisor, offering best-practice recommendations for data structure and system configuration to maximize the client#39's return on investment.

• Education:
  
  Bachelor’s degree in Business, Computer Science, Communications, or a related field.
• Experience:
  
  3+ years of experience in a client-facing role with a specific,proven focus on data migration, system conversions, or complex platform transitions for enterprise-level clients.
• Technical Expertise:
  Strong proficiency in data mapping protocols, system integration workflows, and credential management.
• Project Management:
  Demonstrated ability to manage high-stakes migration timelines and multi-layered technical projects.
• Communication:
  Excellent interpersonal and presentation skills, with the ability to explain complex technical migration steps to non-technical stakeholders.
• Problem Solving:
  Advanced analytical skills with a proactive approach to resolving data continuity challenges and system discrepancies.
• Tools:
  Proficiency with Salesforce and specialized project management or data migration tools.

• Company sponsored Health, dental, and vision insurance
• 401K, traditional, and Roth with company match
• Tuition Assistance or Tuition…