More jobs:
Applications Engineer
Job in
Milpitas, Santa Clara County, California, 95035, USA
Listed on 2026-09-01
Listing for:
Silicon Motion
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support
Job Description & How to Apply Below
SSD Applications Engineer (Mandarin Speaking)
We are seeking a customer-focused SSD Applications Engineer to support the integration, validation, and optimization of advanced SSD and memory solutions. This role serves as a key technical interface between customers and internal engineering teams, ensuring successful deployment and performance of NVMe SSD products in enterprise and client environments. The ideal candidate combines strong SSD/memory system knowledge, hands-on debugging experience, excellent customer communication skills, and fluency in both Mandarin and English.
Key Responsibilities
- Partner directly with customers to integrate, validate, and troubleshoot SSD and memory solutions in host platforms and production environments.
- Provide technical support throughout the customer lifecycle, from evaluation and qualification to deployment and post-launch support.
- Analyze SSD performance, reliability, and system-level issues, and drive root-cause resolution with firmware and hardware teams.
- Execute validation plans and develop test automation for functional, performance, and stress testing.
- Perform protocol-level debugging of NVMe and PCIe interfaces using industry-standard tools.
- Translate customer requirements into engineering solutions and provide technical training, documentation, and best practices.
- Support pre-sales and technical engagements with global customers, particularly Mandarin-speaking partners.
Qualifications
- Fluent in Mandarin and English, with the ability to effectively support customers and partners in both languages.
- 3+ years of experience in SSD, NAND flash, storage, or memory system technologies.
- Strong understanding of SSD architecture, NVMe, storage protocols, and system integration.
- Experience working directly with customers, managing technical issues, and driving successful resolutions.
- Hands-on experience with validation, performance characterization, and failure analysis in customer or lab environments.
- Knowledge of PCIe architecture and protocol analysis tools preferred.
- Experience with scripting or automation tools (Python, Shell, or C/C++) is a plus.
- Strong communication, presentation, and relationship-building skills.
Benefits
- Medical
- Dental
- Vision
- PTO
- 401k
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