Senior Systems Technician, Workstations & Servers

Corsair is seeking a Senior Systems Technician to validate and troubleshoot high‑end GPU workstation and server platforms for the Corsair Pro product line. The role is responsible for diagnosing and resolving hardware faults at the component and system level, determining root cause and preventing the issue from recurrence.

This role serves as the technical escalation point for manufacturing on build, test, and burn-in failures, directing diagnosis remotely through production line technicians and managing escalation to component and GPU vendors where required. The role also performs hands‑on bench work on prototypes, reference units, and returned systems, and is responsible for ensuring findings are reflected in the build, test, and QA documentation.

• Root‑cause hardware faults on multi‑GPU workstations and servers — no-POST, no-boot, intermittent instability, unexpected shutdowns, performance degradation.
• Diagnose GPU‑specific failures: cards dropping off the PCIe bus, link width/speed negotiation issues, ECC/memory errors and row remapping, XID/driver‑level faults, NVLink and fabric errors, VBIOS/firmware mismatches.
• Isolate power delivery problems — PSU sizing and transient behavior, 12V‑2x6/12
  
  VHPWR connector seating and integrity, riser and cable faults, rack‑level power budgeting.
• Investigate thermal issues: airflow path validation, inlet/delta‑T measurement, throttling behavior under sustained load, fan curve and heatsink verification.
• Diagnose failures on units you cannot physically access — working from supplied logs, photos, and test output, and by directing on‑site technicians through a structured isolation sequence.
• Read and interpret BMC/IPMI SEL logs, and other diagnostic outputs (dmesg, etc)

• Serve as the escalation point for manufacturing build, test, and burn‑in failures — triage inbound issues, determine severity, and direct remote technicians through structured diagnostic steps to isolate root cause.
• Use remote out‑of‑band access (BMC/IPMI, remote KVM, serial console) to diagnose manufacturing floor units directly where available, rather than relying solely on relayed observations.
• Recommend containment where analysis indicates a systemic issue and provide the technical basis for that recommendation.
• Work with manufacturing to document and resolve systemic issues via corrective actions and recommended improvements to the SOPs
• Escalate to component and GPU vendors on the behalf of manufacturing — consolidate supplied evidence into vendor‑grade failure reports, manage the case to closure, and push the resolution back down to every affected site.
• Conduct first‑article inspection and build sign‑off on new platforms and configurations before volume production is released.
• Perform periodic on‑site or remote process audits: verify the manufacturing site is building to the current documentation revision and using specified procedures and requirements.

• Work with manufacturing to maintain established software stack deployment procedures and processes and ensure documentation and compliance.
• Validate that new platforms are buildable, testable, and repeatable.
• Work with manufacturing to implement burn‑in and QA/Verification processes, ensure documentation and compliance.

• Document and maintain processes for manufacturing processes involving assembly, burn‑in, qualification
• Maintain escapes/failures log to track for systemic issues

• 5+ years hands‑on building, testing, and troubleshooting server and/or workstation‑class systems in a production or integration environment.
• Demonstrated component‑level and system‑level troubleshooting…