Sales Associate, Seasonal Flex , Milpitas - Pottery Barn Outlet

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

• 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full‑time associates: open availability to meet business needs; part‑time flex associates: available for at least two weekend shifts (Friday, Saturday, Sunday) and two weekday shifts (Monday–Thursday), with greater availability for >20 hours/week
• Ability to be mobile on the sales floor for extended periods, operate a POS system, and lift/mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate a POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs.) using appropriate equipment and safety techniques

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $18.20–$19.20 per hour.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not sponsor an individual for this position.

This role is not eligible for relocation assistance.