Retail Key Holder, Milpitas

Bev Mo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store during high volume periods and support new employees, providing excellent customer service while driving sales.

• Provide excellent customer service by greeting and establishing rapport with customers, informing them of products and services.
• Arrive early to open the store and leave late to close.
• Assist the store during high volume periods and support new employees.
• Have knowledge of in-house products to provide customer recommendations.
• Assist with inventory management, including restocking, conducting counts, and identifying discrepancies.
• Process cash transactions accurately, including opening/closing tills, cash counting, and deposits.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensure pricing and quantities are accurate and provide receipts.
• Process refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including bag checks and security adherence.
• Maintain store cleanliness and standards in the sales floor, stockroom, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards.

• 1+ years of leadership experience in retail, grocery, military, restaurant, or equivalent.
• Flexible schedule availability, including nights, weekends, and holidays.
• Basic math skills and cash handling proficiency.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

• Compensation varies based on market pricing, location, and experience. For U.S. locations, the salary range is approximately $17.95/hr, subject to adjustment based on skills, experience, and market conditions.

At Gopuff, we understand life’s unpredictability. We aim to deliver your needs in minutes, whether it’s milk, pet food, or ice cream at 11 pm. Join our team to help us bring convenience to an unpredictable world.

Gopuff is an equal opportunity employer, committed to diversity and inclusion. We encourage all qualified individuals to apply.