Assistant Manager - Mall, Abercrombie & Fitch

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.

Strategically, Assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and drive efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations, and product knowledge.

Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote‑from‑within philosophy, our Assistant managers build upon their foundation and have the opportunity to grow into future leaders of our store’s organization.

• Perform opening and closing routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the Brand and exemplify company culture and values.

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

• Eligibility to participate in various benefit programs designed to fit your lifestyle.
• Competitive incentive bonus program.
• Paid time off.
• Paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate Assistance Program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls. It operates stores under its brands across North America, Europe, Asia, and the Middle East, as well as on e‑commerce sites.

Starting rate: $26.00 per hour.

A. &F Co. is an equal opportunity employer.