Sales Supervisor - Mall

Summary

Store Sales Supervisor responsible for supporting management in day-to-day store operations at the Great Mall location, driving sales, delivering exceptional customer experiences, and coaching the sales team to maintain brand standards.

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver an excellent customer experience
• Maintain a guest ready store where clients feel welcomed
• Build sales through styling expertise product knowledge and seasonal trends
• Manage client journey behaviors to drive repeat business
• Initiate regular client contact and follow up on sales and inquiries
• Open and close the store according to procedure
• Maintain organized sales floor and stockroom
• Adhere to company policies and procedures

• 3+ years experience in retail sales or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational follow up and time management skills
• Computer skills including operating a POS and Microsoft Office
• Passion for the brand and product offering
• Flexibility to work evenings weekends and holidays