Clinical Account Manager – England; Sales

Role Overview

As part of Waters Biosciences Commercial team, the Clinical Account Manager accelerates growth across hospitals, health systems, reference laboratories, academic medical centers and diagnostic organizations by combining business development, strategic account management and consultative selling to improve clinical and laboratory outcomes through Waters’ differentiated solutions.

• Territory & Business Leadership
  Develop and execute a comprehensive, data-driven territory strategy; identify market opportunities, whitespace and growth drivers; own territory performance, including revenue attainment, pipeline health, and forecast accuracy; develop strategic account plans supporting short‑term performance and long‑term growth.
• Business Development & Territory Growth
  Proactively identify, qualify and advance new business opportunities; build and maintain a robust pipeline; compete to win new business and expand Waters’ footprint within assigned accounts; develop and execute targeted prospecting and account penetration strategies.
• Account Management & Relationship Expansion
  Build and expand relationships across customer organizations—laboratory directors, pathologists, clinicians, researchers, procurement leaders and executive stakeholders; map stakeholder networks; identify opportunities to expand Waters’ presence across laboratory networks, health systems and affiliated sites; support customer adoption, utilization and long‑term success; drive customer retention and long‑term account growth.
• Solution Selling & Value Creation
  Deliver consultative, insight-driven engagement; position integrated solutions across instruments, reagents, consumables, software and services; understand laboratory workflows, testing challenges, operational requirements and reimbursement considerations; articulate clinical, operational, scientific and economic value propositions; partner with Technical Sales Specialists and Application Scientists to demonstrate impact on laboratory performance and patient care.
• Opportunity & Deal Execution
  Lead opportunity strategy from qualification through contract execution; manage complex sales cycles with discipline and precision; develop compelling business cases and value propositions; negotiate effectively to achieve strong commercial outcomes while maintaining long‑term relationships.
• Cross-Functional Collaboration
  Partner closely with Technical Sales Specialists, Application Scientists, Service, Marketing and Strategic Account teams; coordinate internal expertise to deliver integrated customer solutions; serve as the central point of orchestration for customer engagement and account strategy.
• Market & Competitive Intelligence
  Maintain a deep understanding of territory dynamics, customer priorities, market trends and competitive activity; position Waters solutions effectively to differentiate and win; provide customer and market insights that inform commercial strategy and business planning.

• Consistently achieves or exceeds territory revenue, growth and market‑share objectives.
• Builds and converts a high-quality pipeline of new business opportunities.
• Expands Waters’ presence within hospitals, health systems, reference laboratories and diagnostic organizations.
• Successfully influences complex purchasing decisions involving clinical, scientific, operational and procurement stakeholders.
• Develops strong strategic customer partnerships that drive long‑term value and loyalty.
• Demonstrates disciplined territory management, account planning and forecast accuracy.
• Is recognized internally and externally as a trusted advisor and strategic partner.

• Required
  Bachelor’s degree in Life Sciences, Business or related field; 3+ years of quota‑carrying sales, account management or commercial experience; demonstrated track record of meeting or exceeding sales goals and revenue targets; experience managing customer relationships and growing business within assigned accounts; strong consultative selling, territory management and communication skills; ability to manage multiple complex opportunities simultaneously; valid driver’s license…