Security Officer Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Milpitas, CA
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part‑Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  Join Allied Universal as a Dispatch professional supporting a dynamic tech and telecom location.

In this role, you will monitor activity, coordinate communications, document incidents, and help guide timely responses to security-related concerns. You will bring professionalism and customer service to every interaction while working with a team that values agility, reliability, innovation, care, teamwork, and integrity.

• Position Type:
  Part Time
• Pay Rate: $27.00 / Hour
• Job Schedule:
  • Sat: 02:00 PM - 10:30 PM
  • Sun: 02:00 PM - 10:30 PM

• Provide customer service to employees, visitors, and vendors by carrying out site-specific procedures, access-related protocols, and/or emergency communication activities at a technology-focused location.
• Monitor dispatch systems, phones, radios, alarms, and/or electronic reporting tools to receive calls for service and route security-related personnel to incidents, priority requests, and routine assignments.
• Document incidents, service requests, and shift activity in logs and reports, relaying timely updates to supervisors, client contacts, and/or emergency responders in a calm, problem-solving manner.
• Coordinate responses to incidents, critical situations, and after-hours issues by gathering details, maintaining communication with field personnel, and helping to support orderly escalation when appropriate.
• Conduct regular and random patrol support activities, including tracking officer status, monitoring coverage across the business and perimeter, and helping to maintain awareness of changing site conditions.

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.