Case Manager - Homelessness Prevention Program

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Full Time Milpitas, CA, US

30+ days ago Requisition

Salary Range: $25.00 To $29.00 Annually

POSITION
:
Case Manager – Homelessness Prevention (FT, Non-Exempt)

COMPENSATION
: $25.00/hr to $29.00/hr depending on skills and experiences

JOB SUMMARY

ICAN, located in San Jose, CA, is looking for a bilingual and bicultural English/Vietnamese Case Manager to support our HPS (Homelessness Prevention System) Program. The ideal candidate will be supporting families “at‑risk” of homelessness through financial assistance; temporary case management; and connections to resources and supports in the community. This individual must be:
1) a self-starter;
2) highly organized and detail oriented with strong communication skills;
3) experienced in case management;
4) understanding of and sensitive to the needs of low‑income families; and
5) able to work flexibly, creatively, and with a growth mindset.

The HPS Case Manager will be working with low‑income families to prevent or end homelessness by:
1) screening, assessing, and conducting intakes from prospective participants;
2) enrolling families into the HPS program with all required documentation collected and completed;
3) providing enrolled families with temporary financial assistance;
4) providing families with strength‑based case management to help them gain or maintain permanent housing;
5) connecting families to other community resources.

ORGANIZATIONAL BACKGROUND

ICAN was founded in 2000 by three refugees of the Vietnam War with the mission to lend a helping hand to the families, friends, neighbors and fellow countrymen who left behind. While still maintaining our commitment to our charitable projects in Vietnam, ICAN has evolved throughout the years into an organization that supports and strengthens the local Vietnamese community in the Bay Area.

Our US‑based programs include positive parenting workshops, baby care classes, and kindergarten readiness programs. We also have community support programs such as Women’s support group, Homelessness Prevention Program, Digital Literacy, Youth Financial Literacy, to name a few.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Outreach and Engagement (5%)
• Conduct client outreach at various community events
• Establish and maintain relationships with other community support agencies to network client services
• Attend all required agency, staff, and community‑based meetings and trainings as needed
• Prescreening, assessment, and Intake (35%)
• Conduct prescreens and intakes to determine participant eligibility and assess appropriate level of assistance needed
• Conduct HPAT interview and assessment to determine eligibility of HPS program
• Collect and compile necessary documents to verify eligibility and needs of client
• Case Management (50%)
• Manage a flexible caseload of up to 30 or more households, including households receiving one‑time financial assistance and households participating in case management
• Provide case management to individuals and families by establishing goals and strategies to achieve client’s housing stability
• Provide referrals in order to secure necessary services and support for clients: medical, Li‑HEAP, job training, housing, Law Foundation, etc.
• Assist families with finding and securing new housing when needed
• Assist families with immediate crisis prevention, advocacy, problem‑solving, and other appropriate interventions as needed
• Provide client follow up to maintain and monitor housing stability
• Stay informed of community resources available for HPS clients
• Data Management and Quarterly Reporting (10%)
• Maintain case files and progress notes, adhering to professional standards and designated time frames
• Maintain accurate, updated, confidential case files on ICAN’s secured database
• Document program activity, including prescreens, intakes, financial assistance, and case management into HMIS within one to three business days of activity
• Submit quarterly narrative, data and other reports as needed
• Perform other duties as assigned

REQUIRED EDUCATION &…