Sr. SSD Application Engineer Milpitas, CA - DK

Job Description

• Develop front-end firmware features necessary to meet the product specification and customer requirements.
• Develop and modify existing firmware for SSD product requirements following PCIe and NVMe protocols.
• Debug host interface related problems encountered during internal or customer firmware testing.
• Perform root cause analysis and make appropriate changes to correct the problem.
• Work directly with hardware designers to efficiently resolve customer issues.
• Work with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams, driving technical design‑in/-win, and debug hardware, firmware, and other platform‑related barriers to adoption.
• Work with customers and internal platform partners to resolve product issues and leverage those learnings to shape future product (controller / Firmware) definition.
• Evangelize technical benefits of SMI Enterprise controllers and various business models at the platform level; create preference for SMI products within the platform; enable customer and end‑user adoption of solutions; and support ecosystem and tools to drive controller solution adoption.
• Advocate technical customer needs to internal stakeholders.
• Drive internal teams to deliver to customer expectations.
• Participate in customer meetings and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions in collaboration with SMI PM teams.
• The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments.

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related fields.
• At least 3 years work experience in each of the following:
  • Software/firmware applications engineering
  • Experience in SSD controller/firmware architecture
  • Experience with PCIe and NVMe protocols in firmware development and debugging, including but not limited to host reset, power management, namespace, MSI‑X, SMBus, ARP, NVMe commands etc.
  • Experience in analyzing PCIe protocol traces to identify the root cause for front end issues.
  • Experience in the storage industry in SSD, HDD, storage systems, or a related technology.
• Strong experience in C/C++ programming and data structure
• Hands on experience with JTAG/ICE debuggers
• Experience with version control software like Git.
• Competent to work independently as well as in a small team collaboration environment.
• Must be willing to learn fast and execute as a team player.
• Good oral, written and presentation skills for communication and documentation.
• Ability to work independently with a minimum of day‑to‑day supervision.
• The ability to operate logic analyzer, oscilloscope and bus protocol analyzer is valuable.
• Experience with hardware peripherals, features, and development environments is also valuable.
• Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center/enterprise.
• HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).
• Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID controllers, HBAs, Expanders, and JBODs/JBOFs.
• Knowledge of SSD hardware and firmware architecture.
• Microsoft and Linux datacenter OS debug experience.
• Fluent in reading and writing Mandarin preferred.

• Highly competitive salaries differentiated by performance
• Annual merit increases
• RSU for eligible employees
• Year‑end bonus
• Invention and Patent Awards
• 401(k) Employer Matching
• Length of Service Awards
• We offer comprehensive health insurance plans for eligible employees and dependent

Security

Clearance Required:

No

Visa Candidate Considered:
No

Base Salary - USD $150,000 to $200,000