Hospitality Assistant - Zero

Hospitality Assistant - Kents Hill Park, Milton Keynes | Full-Time / Permanent

£12.6 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re looking for a motivated and customer-focused Hospitality Assistant to join the team at Kents Hill Park. This is an exciting opportunity to support the delivery of exceptional guest experiences within a busy hotel and conference environment. If you enjoy working as part of a dynamic team and take pride in providing outstanding service, this role offers the chance to contribute to memorable events and everyday hospitality excellence.

• Lead the delivery of exceptional food and beverage service across conferences, events, and daily hospitality operations.
• Collaborate with the venue team to ensure seamless service standards and a positive guest experience at all times.
• Maintain high standards of cleanliness, presentation, and compliance with health and safety guidelines.
• Support operational planning for meetings, events, room setups, and hospitality functions.
• Prepare and serve food and beverages in line with company standards.
• Assist with event room set‑ups and breakdowns as required.
• Deliver friendly, professional service to guests, responding efficiently to requests.
• Work closely with colleagues to ensure smooth daily operations and event delivery.

• Experience in hospitality, catering, customer service, or a similar guest‑facing role
  .
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast‑paced, dynamic environment.
• A proactive, reliable, and positive attitude.
• Commitment to maintaining high standards of quality and presentation.
• Flexibility to work varied shifts, including evenings and weekends.

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing:
  Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  Enhanced maternity, paternity, and adoption leave; additional leave after returning from maternity leave; day off for your baby’s first birthday; enhanced family leave
• Perks & discounts:
  Shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off Pure Gym memberships
• Financial wellbeing:
  Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities:
  Professional subscriptions, ongoing training, and structured career pathways
• Meals on duty included

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Great things happen when people get together in our spaces to meet and sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between, our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection – a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Part of Compass Group UK & I, we are a group of seven easily accessible event spaces with hotel‑like residential and leisure facilities, all under the brand name The Venues Collection. Located across the UK, our venues feature stylish, individual event spaces, including contemporary and historic meeting areas. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivalled opportunities for learning and development.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplace and inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK & I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!