Hospitality Assistant

Responsibilities

• Lead the delivery of exceptional food and beverage service across conferences, events, and daily hospitality operations.
• Collaborate with the venue team to ensure seamless service standards and a positive guest experience at all times.
• Maintain high standards of cleanliness, presentation, and compliance with health and safety guidelines.
• Support operational planning for meetings, events, room setups, and hospitality functions.
• Prepare and serve food and beverages in line with company standards.
• Assist with event room set‑ups and breakdowns as required.
• Deliver friendly, professional service to guests, responding efficiently to requests.
• Work closely with colleagues to ensure smooth daily operations and event delivery.

• Experience in hospitality, catering, customer service, or a similar guest‑facing role.
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast‑paced, dynamic environment.
• A proactive, reliable, and positive attitude.
• Commitment to maintaining high standards of quality and presentation.
• Flexibility to work varied shifts, including evenings and weekends.

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues and major events – from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park.

From conferences, meetings, training and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection—a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas.

£12.6k + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty and more.

• Competitive salary with bonus and full company benefits.
• 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
• Healthcare & wellbeing:
  Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits:
  Enhanced maternity, paternity, and adoption leave, 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
• Perks & discounts:
  Shopping, entertainment, travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships.
• Financial wellbeing:
  Pension scheme, Life Assurance, preferred rates on salary finance products.
• Development opportunities:
  Professional subscriptions, ongoing training and structured career pathways.
• Meals on duty included.

We are a proud equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.