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Guest Service Leader: Front Office, F&B & Events

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Holiday Inn
Full Time position
Listed on 2026-08-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 34000 - 48000 GBP Yearly GBP 34000.00 48000.00 YEAR
Job Description & How to Apply Below

Kew Green Hotels is seeking a Senior Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events in Milton Keynes. You’ll shape the guest service function and receive training to progress toward Operations or Hotel Manager roles.

Reporting to the Hotel Manager, you’ll drive service excellence, manage guest feedback, and ensure safety and standards while monitoring KPIs and costs. The role offers a clear path for development within our growing portfolio.

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