Field Service Engineer

A fantastic opportunity has arisen to join a growing, forward-thinking coffee technology business as a Coffee Field Service Engineer, supporting premium clients across Milton Keynes and the surrounding counties; this field-based role is perfect for someone who loves great coffee as much as they enjoy solving technical challenges, offering up to £42k, Monday-Friday schedule without a weekend rota, 26 days annual leave plus bank holidays, a Tesla company vehicle, Door to Door pay, and the chance to work with innovative, design-led coffee systems;

you'll be responsible for repairs, installations, maintenance, customer training, documentation, and delivering exceptional service while representing a modern, dynamic business that prides itself on quality, innovation, and a supportive team culture.

• Diagnose and repair a range of premium coffee systems, delivering expert fault‑finding, maintenance, and on‑site repairs to minimise downtime and keep customers delighted.
• Carry out precise installations and thorough site surveys, ensuring every setup is completed to the highest standard.
• Manage filter changes efficiently, keeping machines performing at their best and preventing avoidable issues.
• Quality Assurance:
  Ensure all work meets equipment specifications and supports consistent coffee quality - aiming for first-time fixes wherever possible.
• Customer Communication:
  Keep customers informed throughout the service process and collaborate closely with your line manager for daily updates.

• A minimum of two years' hands‑on experience working with bean‑to‑cup coffee machines, including installation, servicing, and maintenance.
• A solid electrical and mechanical skill set, with the ability to diagnose and resolve technical issues confidently.
• A full UK driving licence, essential for this field‑based role.

• Basic salary between £37,000 - £42,000 depending on experience.
• Monday to Friday schedule with no Weekend Rota.
• Door to Door pay.
• Company vehicle - Tesla with ability for personal use.
• 26 days annual leave + bank holidays, your birthday off, optional volunteering day.
• company bonus scheme.
• Pension contributions.
• Ongoing training and development to grow your technical expertise.

This is your chance to work with premium clients, cutting‑edge technology, and a supportive team that values your expertise and invests in your development.