Western Front Desk Supervisor

Position: Best Western Front Desk Supervisor Role
Become a Front Desk Supervisor at Best Western Milton, Ontario, where client service meets operational excellence. This full-time position emphasizes flexible hours to suit hotel needs.

Join Best Western Milton's team as a Front Desk Supervisor, managing activities and schedules to ensure high-quality guest services. You will work directly at the hotel, interacting with clients, troubleshooting issues, and recommending productivity improvements. Ideal candidates have a strong customer focus and the initiative to lead a small team.

Key Responsibilities:

• Oversee daily front desk operations and scheduling

• Prepare detailed reports of occupancy and client feedback

• Assist guests with special requests or needs

• Implement tech solutions for smoother operations

• Recommend repairs for systems and equipment

Requirements:

• Secondary school diploma required

• 1 to 2 years of relevant supervisory experience

• Must pass a criminal record check

• Must be located on-site with flexibility in hours

• Strong client-focused interpersonal skills

Drive guest satisfaction and operational success at Best Western Milton.
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