Job Description & How to Apply Below
Location:
Multiple locations across the GTA (Durham, Halton, Peel, Simcoe County, Waterloo).
Company:
Mattamy Homes Canada
Department:
Sales Department, GTA Sales & Marketing
Anticipated
Start Date:
June/July 2026
Employment Type:
Full-Time
Reports to:
Sales Manager
What we offer / About Mattamy
When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. Our success is centred on great people who are optimistic, hardworking and supportive. We strive to create a positive impact in the homebuilding industry and encourage individuality and contributions within an environmentally-conscious, action-oriented organization with big plans for the future. Learn more about what makes working at Mattamy special and our award-winning culture.
Mattamy Homes is the largest family-owned home builder in North America, with 40-plus years of history across Canada and the United States. Our communities extend across the Greater Toronto Area and other regions. We are committed to diversity and inclusion and providing accommodation for people with disabilities during the selection process.
What you’ll do
The Sales Advisor is the first point of contact for prospective purchasers and plays a critical role in delivering the best homeowner experience. You will be a confident sales professional with a proven track record of generating and converting leads into buyers, guiding purchasers through the end-to-end sales process and consistently achieving sales targets. You’ll represent a brand known for quality, design and integrity.
This role requires a flexible schedule, including evenings, weekends, and holidays, in alignment with sales office operating hours.
Key responsibilities
Represent the company as the primary point of contact for all prospective purchasers and home buyers.
Nurture an excellent customer experience from lead through to closing.
Establish rapport with visitors and leads; educate customers on available homes, communities, features, options, and pricing.
Conduct sales centre and model home tours; review site plans, floor plans, elevations, and available upgrades.
Qualify prospects by understanding needs, lifestyle, budget, and timing; guide customers through the decision-making process.
Deliver an exceptional home buying experience aligned with company standards and customer satisfaction goals.
Respond promptly, accurately, and professionally to purchaser and homeowner inquiries.
Sales Process & Documentation
Thoroughly understand and clearly explain the Agreement of Purchase and Sale and all related documentation.
Prepare, review, and enter purchaser information, agreements, amendments, and deposits into the systems.
Maintain accurate and complete purchaser files in accordance with internal policies and audit requirements.
Track all customer interactions, appointments, and activities in the CRM systems.
Conduct purchaser appointments at key milestones throughout the sales process.
Sales Centre Operations
Help maintain a professional, welcoming, and organized Sales Centre environment.
Participate in sales launches, special events, and community promotions as required.
Attend regular sales meetings and collaborate with construction, marketing, and customer care teams.
Support Sales Administrators and other sales staff as needed to ensure smooth day-to-day operations.
Market Awareness & Continuous Improvement
Stay informed on market conditions, competitor activity, pricing, and product offerings.
Maintain working knowledge of construction stages, mortgage processes, and closing requirements to better educate purchasers.
Comply with all company policies, systems, procedures, and regulatory requirements.
Uphold the highest standards of professionalism, ethics, and brand representation.
What you bring
Minimum 5+ years of proven sales experience, ideally in luxury, premium, or high-value transactional environments.
Candidates must be willing to work from multiple sales office locations across the Greater Toronto Area (GTA) and may be reassigned to different locations on a temporary or permanent basis based on business requirements.
Strong understanding of consultative selling and relationship management.
Proven strategies to identify customer priorities and support confident decision-making.
Exceptional interpersonal, communication, and presentation skills.
Strong customer service orientation with the ability to build trust and credibility.
Excellent organizational, time management, and attention-to-detail skills.
Comfortable using CRM systems and Microsoft Office applications.
Self-motivated, results-driven, and able to work independently in a fast-paced environment.
Bonus Points
Proficiency in additional languages is considered an asset.
Additional notes
Please note that being a licensed real estate sales representative is not a requirement of employment with the Company. Therefore, it may not be feasible to renew your salesperson registration if you were to be employed in a sales position with Mattamy…
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