Guitar Repair Tech - Craftsmanship, Customer Focus, Training

Customer Focus

Understand customer service principles and provide an excellent customer experience. Connect with customers in a meaningful way, be approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Step in to handle customer service issues and develop knowledge and skills including product, store operations, sales, and leadership.

Able to effectively train learners and communicate information and techniques so that they are retained.

Service customer‑owned instruments with a high level of craftsmanship. Possess skilled understanding of repairing guitars and foundational product knowledge on Guitar Center products.

Robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.