Account Merchandiser - Pensacola, FL
Listed on 2026-02-17
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Retail
Retail Sales
Account Merchandiser (AM)
Organization Name: Buffalo Rock Company
Website:
Job Department: Retail
Reports to: Retail Sales Supervisor
Work Schedule: May require additional hours not scheduled; must be flexible
Job Type: Regular
FLSA Status: Non‑Exempt
Job Description Summary /objectiveBuffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.
EssentialFunctions
- Exhibit a high level of ethical and moral conduct.
- Perform specific activities of the assigned route – including selling in of new products, incremental displays, additional merchandising space, and promotions.
- Drive to and from customer sites.
- Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
- Develop and maintain positive professional customer relationships.
- Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
- Communicate to the ADC and RSS all new accounts in your assigned sales area.
- Notify ADC/RSS of any change to an existing account, including ownership or closure.
- Properly complete all required paperwork to company policy and timeline.
- Monitor all assigned accounts for CDA compliance.
- Communicate daily with ADC/RSS any product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
- Achieve required % of Strategic Execution Objectives.
- Execute and achieve all account program key objectives.
- Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
- Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
- Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
- Attend all scheduled meetings requiring your presence and/or participation.
- Adhere to customer policies for vendors or suppliers, including business conduct, ethics, legal, and delivery and merchandising policies.
- Perform all other duties as assigned.
- Maintain a high level of ethical and moral conduct at all times.
- Complete continuous self‑improvement through Buffalo Rock provided training.
- Protect the company from damages, theft, or other liabilities.
- Ensure safety of employee partners, yourself, customers, Buffalo Rock property, and customer property.
- Honor and follow through on all business commitments.
- Embed Buffalo Rock's Purpose of “Building brands through legendary service and remarkable people.”
- Live Buffalo Rock's Core Values: committed to serving our communities; customer success drives our success; integrity matters; obsessed with continuous improvement; we care for each other; win the day.
- Safety Awareness – Identify and correct conditions that affect employee safety.
- Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
- Accuracy – Perform work accurately and thoroughly.
- Communication, Oral – Communicate effectively using spoken word.
- Communication, Written – Communicate in writing clearly and concisely.
- Customer Oriented – Take care of customers’ needs while following company procedures.
- Self‑Motivated – Internally inspired to perform a task to the best of one’s ability.
- Responsible – Be accountable or answerable for one's conduct.
- Organized – Perform tasks using a systematic method.
- Decision Making – Make critical decisions while following company procedures.
N/A
Work environment- Position may involve a range of environmental conditions at each account, including extreme heat, extreme cold, rain or snow, and extended periods of standing or walking.
• Stand – Constantly
• Walk – Constantly
• Sit – Occasionally
• Manually Manipulate – Constantly
• Grasp – Constantly
• Reach Outward –…
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