Delivery Merchandiser Retail - Class A CDL

Retail Delivery Merchandiser (DM) – Class A CDL

Organization:
Buffalo Rock Company | Job Department:
Retail |

Reports to:

Retail Operations Supervisor

Buffalo Rock is an award‑winning Pepsi and Keurig Dr. Pepper bottler serving the beverage market for more than 123 years. The Delivery Merchandiser (DM) is a key member of the Retail Sales team and is responsible for selling in, delivering, and merchandising all beverage products in our portfolio of Pepsi Co, Keurig Dr. Pepper, and Buffalo Rock private‑label brands.

• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy.
• Perform route activities including selling new products, incremental displays, merchandising space, and promotions.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity per Company Policy; visit weekly transshipping accounts to pick up pallets, trays, etc.
• Take ownership of assigned accounts to ensure group success.
• Notify supervisor of any changes to existing accounts, including ownership or closure.
• Complete all required paperwork on time according to Company Policy.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with supervisor regarding product shortages, returns, refused orders, changes to next delivery order, account info changes, or operational items.
• Achieve required percentage of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Rotate all products per Buffalo Rock Policy and Procedures.
• Remove all damaged and out‑of‑date products on each visit following Company policy.
• Ensure pallets, trays, and CO2 are picked up each visit and documented.
• Assist management in reporting competitive activity, achieving sales goals, and promoting Core Values.
• Follow DOT Regulations and Company policy related to truck check‑out, check‑in, and settlement processes.
• Work weekends, non‑traditional hours, and holidays as needed.
• Attend scheduled meetings requiring your presence and participation.
• Adhere to customer policies for vendors or suppliers.
• Perform all other duties as assigned.

• Maintain high ethical conduct during work and off‑site functions.
• Continuous self‑improvement through training; complete all assigned curriculum.
• Take reasonable precautions to protect the Company from damages, theft, or liabilities.
• Ensure safety of employee‑partners, customers, and property.
• Honor business commitments.
• Live Buffalo Rock’s purpose: "Building brands through legendary service and remarkable people."
• Live Buffalo Rock’s Core Values:
  Community service, customer success, integrity, continuous improvement, care for each other, win the day.

• Accuracy
• Accountability
• Written Communication
• Oral Communication
• Customer Orientation
• Mathematics
• Safety Awareness
• Sales Ability
• Organization
• Honesty/Integrity
• Goal Orientation
• Detail Orientation

• Varying temperatures: extreme heat to extreme cold with rain or snow.
• Extended periods of standing, walking, lifting, and operating equipment outdoors.

Stand: Constantly
Walk: Constantly
Sit: Occasionally
Manually Manipulate: Constantly
Grasp: Constantly
Reach Outward/Above Shoulder: Constantly
Speak: Constantly
Climb/Crawl: Occasionally
Squat/Kneel, Bend: Frequently
Weight Lift: 10 lbs or less – Frequently; 11‑20 lbs – Frequently; 21‑50 lbs – Frequently; 51‑100 lbs – Occasional;
Over 100 lbs – Not Applicable

• Education:
  
  High School Diploma or GED (Preferred)
• Experience:
  
  No prior experience necessary
• Certifications:
  
  Valid state driver license with good record;
  State Class A CDL when applicable; DOT Certified when applicable

• Mobile device: iPhone/iPad or smartphone
• Time Clock Plus software

• Sales and Marketing:
  Understanding of promoting and selling products, marketing strategy, product demonstration, sales techniques.
• Customer & Personal Service:
  Assessing customer needs, meeting quality standards, evaluating satisfaction.
• English Language:
  Proficiency in grammar and composition.
• Mathematics:
  Arithmetic, algebra, geometry.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.