Account Merchandiser - Baldwin County, AL

Account Merchandiser (AM)

Organization Name:
Buffalo Rock Company

Job Department:
Retail

Reports to:

Retail Sales Supervisor

Work Schedule:

May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status:
Non‑Exempt

Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands.

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Exhibit a high level of ethical and moral conduct during all working hours.
• Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Notify ADC and RSS of new accounts in assigned sales area.
• Notify ADC/RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC/RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and/or participation.
• Adhere to customer policies for vendors or suppliers, which may include business conduct policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

• Maintain high level of ethical and moral conduct at work and off‑site functions during work hours or after hours while representing the company.
• Continuously improve through knowledge and use of all provided training; successfully complete assigned training curriculum.
• Take every reasonable precaution to protect the company from damages, theft, or other liabilities.
• Ensure safety of employee partners, self, customers, company property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s
  
  Purpose:
  
  “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values:
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessed with continuous improvement.
  • We care for each other.
  • Win the day.

• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Diversity Oriented – Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Communication, Written – Ability to communicate in writing clearly and concisely.
• Customer Oriented – Ability to take care of the customer’s needs while following company procedures.
• Self Motivated – Ability to be internally inspired to perform a task to the best of one's ability using own drive or initiative.
• Responsible – Ability to be held accountable or answerable for one's conduct.
• Organized – Ability to be organized or follow systematic method of performing…