Residential Program Specialist; Developmental Disabilities

Overview

Provide leadership on required program systems, policies, and procedures, assuring the completion of outcomes, including the administration of information, evaluation, development, management, and reporting within the organization. Assist in the hiring, development, and training of staff in the implementation of an array of systems. Ensure proper standards and regulations are adhered to as required by the agency and external funding sources.

Exercise professional judgment and initiative regarding specific program and personnel needs. Mentor and advise staff in how to develop and network strategic relationships with peers, family members, professional, state, business, internal and community stakeholders. The Program Specialist will be a member of the new development team, and participate in all required aspects of expansion.

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Provide a level of expertise and training in program systems, as needed.
• Provide direction, training, and coaching; conduct program reviews, provide guidance on career development.
• Train staff in responding to internal and external data collection and reporting requests.
• Coach staff appropriately with the goal of optimizing effort and achieving operational and fiscal goal.
• Mentor and train staff in providing outreach and creation of environments in which family, friends, and established relationships of the person served can be fostered.
• Maintain and enhance staff’s knowledge of industry issues, trends, and techniques.
• Assist in hiring staff, as necessary.
• Apply counseling, disciplinary, and corrective action when warranted.
• Participate in the development and design of new program start-ups.
• Assist in developing systems and procedures for the effective and efficient operation of the division.
• Analyze systems and resolve issues in conjunction with the Program Directors, Site Managers, and internal staff.
• Serve as a liaison to DOS and VP regarding program/personnel related issues.
• Assist in ensuring that regulatory and quality standards and procedures are adhered to.
• Assess agency and community needs and propose solutions.
• Assist in ensuring maintenance and safety of program.
• Foster teamwork and leadership in work groups.
• Review and update documentation in individuals’ records, program log, and program records, as required.
• Perform in-service trainings and staff meetings, as needed. Perform orientation of new staff.
• Ensure compliance with all internal and external regulatory bodies.
• Participate in corporate-wide initiatives and systems.
• Participate in professional conferences and workshops
• Teach classes at the Training Center, as required.
• Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions, and exposure control.
• Perform other related duties, as required.

Knowledge and

Skills:

Knowledge of human services relative to current assignment Sensitivity to cultural, religious, racial, disability, and gender issues Excellent organizational and writing skills

Ability to balance many competing priorities Ability to negotiate, mediate, and resolve conflicts

Ability to provide leadership and team management to staff Knowledge of operations management procedures and practices Knowledge of risk management

Knowledge and use of different learning and communication styles Participatory skills, collaborative skills, teaching skills

Knowledge of documentation requirements and regulations

Ability to work independently and as part of an…