Store Associate; Habitat ReStore

Job Summary

ReStore Associate at Green Mountain Habitat for Humanity (GMHFH) works in ReStores in Williston, Milton & Swanton.

The ReStore Associate performs key tasks to ensure the store runs smoothly, including safely handling, sorting, and pricing donations, unloading trucks, moving furniture, and/or maintaining the sales floor. The role also provides excellent customer service, which may include cashiering, to donors and customers. The associate must lift up to 50 lbs and be on their feet for many hours.

Location: ReStores in Williston, Milton & Swanton

FLSA Status: Full & Part-Time Hourly, Non-Exempt

Schedule: Varies according to store needs and employee availability

Travel: None

Reports To: ReStore Manager

Supervises: None

Pay: $16/hour

• Unload donated items from donors’ vehicles, accepting or rejecting donations based on whether they are in good, sellable condition.
• Impart GMHFH’s mission to donors and provide proper documentation for their donations.
• Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
• Assist with getting items from the truck and warehouse to the sales floor.
• Clean, sort, price, and move donations according to the price guide.
• Work closely with the Supervisor to ensure inventory is kept to a consistent standard.
• Assist in keeping the loading dock area clear and in a safe condition; keep the back room free of clutter.
• Keep sales floor clean, presentable, safe, and engaging for customers.
• Greet customers, answer their questions, and foster a welcoming environment.
• Help complete the daily checklist for opening and closing the store.

• Process customer transactions through point-of-sale system (discounts, coupons, returns, tax exemptions, etc.).
• Help customers carry purchased items to their vehicles.
• Sort clothing donations and prepare them to be moved to the sales floor.
• Attend community and GMHFH events and assist with set-up/clean-up.
• Perform other duties as assigned.

Education and Experience:

• Experience working in a retail setting and/or a warehouse.
• Experience handling heavy goods and loading goods for transport (preferred).
• High school diploma (preferred).

Knowledge, Skills, and Abilities:

• Able to communicate well with staff, volunteers, donors, and ReStore visitors.
• Dependable and able to stick to a schedule.
• Able to focus on and complete loading of the truck for the entire shift.
• Excellent customer service to respond to any questions or concerns.
• Strong time management and the ability to prioritize different tasks.
• Flexibility to switch to new tasks quickly.
• Able to work as part of a team and complete tasks as they are assigned.
• Light arithmetic skills to accurately work on the register.

Physical Requirements:

• Must be able to lift 50 lbs.
• Must be able to stand/walk for extended periods.

Tools and Equipment to be Used:

• Equipment is used occasionally for specialty donations.

Work Environment:

• Fast-paced, occasionally noisy.

The pay for this position is $16 hourly. Benefits include Paid Time Off that accrues with every shift and a 20% discount to Green Mountain Habitat for Humanity ReStores.

Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy (including pregnancy-related conditions), marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, a positive test result from an HIV-related blood test, or any other characteristic protected by law.