Adjustments Transaction Processor

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Adjustments Transaction Processor

Location:

Onsite – Milwaukee, WIPay Rate: $17.50 per hour

Schedule:

Monday–Friday, 8:00 AM – 4:30 PM (or until daily work is completed). Overtime may be required.

Position Overview The Adjustments Transaction Processor is an entry-level, onsite role responsible for performing a variety of transaction processing and account adjustment activities. This position supports business operations through accurate data entry, document processing, and account reconciliation while following established procedures and guidelines.

A typing assessment is required for this role.

Typing Assessment RequirementA typing assessment (minimum 40 WPM) will be sent via email after application completion

Candidates must also complete a typing assessment during the interview process

Key Responsibilities Post payments and adjustments to customer accounts

Research and resolve payment discrepancies

Set up debts and process account adjustments

Reissue checks; process stop payments and EFT payments

Run and review reports

Contact employers or payors to obtain additional payment information

Prepare and send letters and outbound correspondence

Ensure accounts are balanced prior to transmitting data Perform high-accuracy data entry with discretion

Sort, image, archive, and classify documents by form type Identify documents and their purpose; create and maintain databases

Capture and verify data according to client and contract requirements

Verify data extracted from automated tools

Transmit processed data to the appropriate next level

Comply with all company policies, procedures, and standards

Perform other duties as assigned

Qualifications

Must be at least 18 years of ageHigh school diploma or GED required (some college preferred)
Ability to pass a criminal background check Strong attention to detail and accuracy

Ability to work independently and follow detailed procedures

Comfortable sitting for long periods while working at a computer

Strong computer and data entry skills

Quick learner with the ability to multitask

Experience in accounting, bookkeeping, payroll, accounts receivable, or accounts payable is preferred

Vocational training, certification, licensure, or equivalent experience may be required in some areas

General Profile Entry-level role with limited requirements for licenses, training, or certifications

Ability to perform analytical and operational processes

Applies learned skills and experience to complete assigned work Works within established procedures and practices

Receives close supervision and guidance

Functional Knowledge Basic knowledge across a range of processes, procedures, and systems

Business & Interpersonal Skills Understands how teams work together to achieve company goals

Contributes positively through quality work and information sharing

Follows standardized workflows and detailed task instructions

Communicates information and ideas clearly and effectively

Problem Solving Able to solve routine problems independently

Limited discretion beyond established procedures Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.

In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants:
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:
to access or download the form.  Complete the form and then email it as an attachment to  You may also  to access Conduent's ADAAA Accommodation Policy.