Office Assistant - Part Time

Office Assistant (Part-time)

Joy House – Milwaukee Rescue Mission Division for Women & Children:
The women and children who come to us for emergency or long‑term support rely on the safety, love and warmth of Joy House and its many services. We nourish and nurture them through training, education and spiritual guidance so they can make better lives for themselves and for their kids.

Joy House is seeking a Christian woman to fill a part‑time, 2nd shift Office Assistant position, providing administrative support to ensure efficient operation of Joy House’s centralized coordination and communication hub. This is a key position to demonstrate guest care, hospitality and encourage positive interactions among staff and guests.

Part‑time (25 hrs/week) 2nd shift – 5:00 pm‑10:00 pm

Central Campus, 830 N. 19th Street, Milwaukee, WI 53233

• Perform telephone assessments with all callers and schedule emergency intakes when necessary
• Answer and direct incoming phone calls to appropriate staff, take messages and communicate appropriate information to callers
• Monitor the Joy House lobby and dayroom to maintain a calming atmosphere
• Assign guest lockers and assist guests with accessing their medications, copying forms and documents, and addressing other needs
• Process mail and distribute to guests
• Assist 2nd shift staff with daily tasks when necessary (escorting families to meals, check‑ins, etc.)
• Communicate shift events via electronic log on occasion

• A Christian woman who is able to relate well with others in a diverse population
• Undergraduate degree, preferably in applicable field (social work, hospitality, communications, office management, data entry) and/or 2‑4 years of office/administrative work experience
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent oral and written communication skills
• Strong organizational, prioritization, and time‑management skills
• Detail oriented with high degree of accuracy
• Ability to work effectively with diverse families, to use discretion and to stay calm and tactful under pressure
• Ability and willingness to follow instructions, to be flexible and a team player
• Must be able to handle physical workload – ability to stand or sit for long periods of time, walking, stair climbing, kneeling, squatting, crouching, reaching, handling and gripping without difficulty, repetitive movement of both hands and arms, as well as occasional lifting or moving items with a maximum weight of 55 lbs a short distance (ex: floor to shelf or cart), and pushing or pulling heavier items with the use of a cart or dolly.
• A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
• Be in agreement with and subscribe to the MRM Statement of Faith and the MRM Statement of Biblical Convictions
• Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
• Pass a pre‑employment background check and drug test

• Hiring range $18.06‑$18.69 (+shift differential) based on experience/qualifications
• Paid holidays
• Free onsite parking
• Business Casual/Casual Dress

The Milwaukee Rescue Mission is a 501(c)3, charitable, non‑profit church, Christian organization. Milwaukee Rescue Mission has an organizational religious exemption from the prohibitions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment. We further reserve the right to discriminate or designate certain positions when a bona fide occupational qualification exists. Subject to the Constitution of the United States and all applicable state and federal laws, Milwaukee Rescue Mission does not discriminate in the administration and dissemination of its programs and services.