Program Assistant - Latina Resource Center Program

Description

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states.

Whether you are passionate about facilitating early childhood development, providing training and career planning for parents, aiding farm workers in accessing basic needs and new opportunities, educating at‑risk individuals in HIV prevention, or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• Options to establish a Health Savings Account or Flexible Spending Account for deductible, prescription, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA; UMOS contributes at least 3% of eligible compensation to the 401(k) plan

• Starting $18.00 to $22.00 per hour

• Serve as the initial point of contact for Latina Resource Center incoming calls, client referrals, and visitor requests.
• Manage daily office responsibilities; analyze and organize general office procedures; review office duties for completeness, accuracy, and timeliness of reports, correspondence, and other office information; review office activities for efficiency.
• Assist the Latina Resource Center Director in maintaining and submitting check requests, purchase requisitions, invoices, credit card receipts, and other purchase documentation.
• Assist with gathering program performance reports and preparing program reports and surveys.
• Assist with maintaining staff and program schedules, PTO requests, and staff absences.
• Assist with scheduling meetings and preparing for onsite and/or virtual meetings.
• Accurately record minutes from meetings with MOU partners and community partners.
• Coordinate advocates for schedules, group meetings, and program community meetings.
• Conduct client pre‑screening to assess safety, program eligibility, and direct cases to the Intake Specialist or appropriate staff.
• Provide crisis support to emergency walk‑ins and agencies requesting immediate advocacy services, directing them to the Bilingual Intake Specialist or appropriate staff.
• Respond to the Latina Resource Center Crisis Line as required.
• Schedule transportation for clients.
• Order and maintain all program supplies and group materials.
• Maintain inventory of outreach materials, outreach activities, and community presentations.
• Perform other duties and responsibilities as assigned to ensure services are provided to victims of domestic violence, dating violence, and stalking, and that program objectives are met.
• Maintain confidentiality and adhere to a strict code of confidentiality.

• High school diploma or equivalent; special office management training and/or personnel office experience.
• Two years’ experience performing office management duties in a community-based organization or similar setting.
• Bilingual in English and Spanish, fluent in both verbal and written forms.
• Demonstrated ability to perform office management and secretarial duties at a high level of reliability and proficiency; excellent grammar skills; ability to develop plans and strategies for organizing office systems; positive interpersonal relations in stressful situations; trustworthiness to all staff, clients, and volunteers.
• Excellent communication (both written and verbal) and organization skills.
• Demonstrated time management skills and ability to perform comfortably in a fast‑paced, deadline-oriented work…