Coordinator, Swift Student Center

Position Overview

The Coordinator, Swift Student Center provides comprehensive administrative and operational support within Marquette Business, serving various supportive student services. Key responsibilities include managing student and process data, supporting events and operations, overseeing visitor reception, and assisting with financial administration.

• Student and Process Data:
  Prepare advising summaries and support course approval processes for study abroad programs, including communication with students and data visualization tasks. Coordinate course evaluations for domestic and international institutions in partnership with other colleges and the Registrar. Compile, organize, and update data for center‑run surveys, assessments, and employer feedback in support of student success initiatives. Organize and maintain data and reports for Internship for Credit courses.
• Operations and Event Support:
  Coordinate event logistics for center initiatives, including space booking, catering, and pre‑ and post‑registration and material needs. Provide day‑of event staffing support as needed, including setup, takedown, and post‑event organization for Swift Student Center events, student organization, and employer tabling.
• Visitor Support & Reception:
  Welcome and assist all individuals entering the Swift Student Center, ensuring a friendly, inclusive, and service‑oriented environment. Supervise the welcome desk student employees, including but not limited to hiring, training, disciplinary actions, and ending the student’s assignment. Respond to phone and email inquiries for the Swift Student Center and Business Career Center, ensuring prompt and accurate routing and follow‑up.
• Financial Administration:
  Process receipts, manage credit card statements, and support payment processing for events and departmental purchases. Handle employer visit entries in Handshake, track event payments, and deposit career‑event sponsor ships.

• High School diploma or GED
• Minimum of 5 years administrative experience; less experience may be considered with a higher degree.
• Articulate thoughts and express ideas effectively using oral, written, and non‑verbal communication skills and listening for meaning.
• Customer service skills with experience serving a variety of stakeholders.
• Demonstrate integrity and ethical behavior and the ability to take initiative, to produce high‑quality results, and project a professional presence.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently, prioritize multiple tasks, and respond flexibly to operational needs.
• Ability to quickly learn new technologies and improve processes.
• Ability to maintain confidentiality and handle sensitive information appropriately.

• Associate’s or vocational/technical school degree.
• Experience coordinating programs or events.
• Supervisory experience; experience coordinating and mentoring student workers is preferred.
• Experience with student records systems such as People Soft.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with Handshake, Converge, and the ability to learn Power BI and Qualtrics.

Department:
College of Business Administration

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state‑protected classification.

• Cover Letter / Letter of Application
• Resume

• References