Human Resources Assistant

Human Resources Assistant

Location:

Milwaukee, WI

Performs a wide variety of administrative and staff support duties of a highly responsible and confidential nature to assist for the department operations. This position is the first point of contact for all HR inquiries. Key responsibilities include providing support for HR front desk operations and troubleshooting problems to meet customers’ needs.

• Perform front desk reception duties: answers telephones and directs calls to designated personnel, responds to questions and inquiries by providing information of a technical nature, exercising discretion in determining the nature of information to be released, and referring unusual inquiries to supervisor for handling.
• Perform administrative tasks: data entry, word processing, filing, compose routine correspondence, greet and assist visitors by directing them to appropriate persons, answer phones, set appointments, maintain records, order supplies and equipment repairs, complete work verification and loan forgiveness requests, receive, open, sort and distribute mail, and routinely check the HR email mailbox.
• Prepare and process documents: prepare standard forms, invoices and related documents according to the college procedures and guidelines; prepare correspondence, memos, minutes, reports, agendas and other complex, technical and confidential documents captured by various methods.
• Provide data information: gather and/or provide information, maintain records, and interpret data requiring reference to a variety of sources; run and maintain complex statistical reports including designing formats for complex tables, charts and graphs; conduct special studies to report recommendations as requested.
• Personnel file maintenance: assist in maintenance of the personnel file room, including filing completed paperwork, revising labels due to name changes, moving files to the appropriate cabinets, and ensuring the space is neat and organized.
• HR event support: provide operational support to HR leaders who coordinate HR-led events, such as All Manager Meetings, MATC Day, Retirement Celebrations, WE Care Breakfast celebrations, etc.
• Answer correspondence: respond both orally and in writing to questions relative to the application of district and departmental procedures; edit and proofread documents; maintain financial, personnel records and databases; update them as necessary; track budget, compile and analyze information for reports or presentations; prepare charts, graphs or tables.
• Systems and application support: complete assigned tasks within HR systems and applications; create and maintain Google Drive folders and electronic records; initiate communications in Publicate; enter and monitor jobs in Neogov; compile survey results using Survey Monkey; support workflow coordination to ensure timely completion and approvals of departmental projects, communications, and administrative processes.
• Ethics and confidentiality: practice honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions; address all student and employee behavior in a confidential and respectful manner.
• Collaborate with teamwork: establish, maintain, and enhance positive work relationships with staff, faculty, and administrators; coordinate closely with the Facilities Planning team and leadership.
• Continuous learning & professional development: maintain current knowledge of best practices and standards in higher education with an emphasis on community colleges; actively organize and/or participate in applicable work groups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: perform other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

High School Diploma with evidence of completion of college courses in…