Medical Receptionist - Patient Experience Specialist

Work Environment

No work on Holidays or night shifts so you can have a normal/regular life balance.

Work in "happy medicine"; treating patients who are excited about improving their lives.

A small practice feel, with big company support.

An opportunity to work in the growing fast‑paced world of aesthetics.

• Greet all patients and offer beverage.
• Check patients in and make sure the schedule reflects appointment status.
• Check patients out and schedule next appointment.
• Maintain accountability for the schedule book.
• Introduce visitors to the appropriate personnel that will assist with their concerns.
• Conduct confirmation calls for appointments.
• Pull next day’s patient charts and organize per scheduled appointment time.
• Prepare new patient charts.
• Maintain inventory of all front office supplies.
• Check email and forward to the appropriate staff member.
• Organize and maintain the file system.
• Keep the front desk and lobby area clean.

• Process payments.
• Print daily close‑out reports on the scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use of the telephone, computer, and other related instruments or devices.

Vision and hearing acuity.

Standing and walking for periods of time.

Ability to lift up to 25 pounds.

• Must be familiar with MS Office, including Excel, and be able to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem‑solve.

Compensation Range: $15 – $18.90 USD.

Pay may vary by location and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future.

Full‑time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits package includes:

• Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.
• Benefits eligibility may vary based on employment status.