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Program Support Assistant
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-07-29
Listing for:
Veterans Benefits Administration
Full Time
position Listed on 2026-07-29
Job specializations:
-
Administrative/Clerical
Clerical, Data Entry, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Maintain and organize electronic claims folders (eFolders), ensuring all records are preserved and documents are moved or deleted as needed.
- Receive, review, and analyze incoming documents and correspondence to determine appropriate action and refer to the correct team or division.
- Use VA technologies and applications to input, access, and update information for case management and administrative processes.
- Convert and upload documents to eFolders using Adobe and VBMS, ensuring all evidence is accurately filed and controlled.
- Process updates such as address and direct deposit changes, and fulfill Freedom of Information Act (FOIA) requests by providing requested documents.
- Prepare and write clear correspondence and reports for various audiences, including responses to FOIA and congressional inquiries.
- Perform timekeeping duties for the Fiduciary Hub using VATAS, maintaining accurate records for leave, telework, and payroll actions.
Specific Duties Include
- Maintain and organize electronic claims folders (eFolders), ensuring all records are preserved and documents are moved or deleted as needed.
- Receive, review, and analyze incoming documents and correspondence to determine appropriate action and refer to the correct team or division.
- Use VA technologies and applications to input, access, and update information for case management and administrative processes.
- Convert and upload documents to eFolders using Adobe and VBMS, ensuring all evidence is accurately filed and controlled.
- Process updates such as address and direct deposit changes, and fulfill Freedom of Information Act (FOIA) requests by providing requested documents.
- Prepare and write clear correspondence and reports for various audiences
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