Service & Administrative Assistant

Location: Milwaukee, WI (On-Site)

About Us:

M5D description. We are seeking a detail-oriented, organized, and proactive individual to join our team as a Service & Administrative Assistant
. This role is ideal for someone who enjoys helping customers, supporting a service team, and handling a variety of administrative responsibilities.

Key Responsibilities

• Answer incoming service requests via phone and email and dispatch them to the appropriate service personnel.
• Assist the service department with logistics, including coordinating shipments, deliveries, and in-office acceptance of orders.
• Provide administrative support to the Service Manager.
• Maintain clear communication between customers, service technicians, vendors, and internal departments.
• Prepare quotes for supplies and time-and-material service requests.
• Assist with scheduling and tracking service-related activities.
• Ensure smooth day-to-day operations within the service department.

Qualifications

• Proficiency with Microsoft Office and general office software.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Customer service experience preferred.
• Ability to multitask and prioritize responsibilities in a fast‑
• Ability to … ???

What We Offer

• Competitive hourly compensation & benefits
• Supportive team environment.
• Opportunities for growth and professional development.
• A varied role with exposure to multiple aspects of the business.

If you enjoy working with people, staying organized, and helping keep operations running smoothly, we’d love to hear from you.