Office Services Specialist

Job Title:
Office Services Specialist

Location:

Milwaukee, WI (onsite)
Duration: 12 Month (Temp to Perm)
Mon-Fri, 7am - 4pm

We are seeking a candidate to run a print center, handle standard printing, oversize poster printing, business card cutting, light scanning, and mail processing. This role is a contract-to-hire position for an individual who works well with a small team, can work independently on projects, brings new ideas, and is willing to cross-train and pitch in across other departments.

Responsibilities

• Equipment Operation:
  Operate high-volume duplicating equipment, document imaging systems, mail management systems, and binding/finishing equipment. Use shrink-wrap machines, paper cutters, hole drillers, joggers, tape machines, stackers, electric staplers, scales, calculators, fax machines, and postage meters.

• Digital & Administrative Tasks:
  Operate MS Office, email, and document handling software to open, save, retrieve, and transfer files via established protocols. Generate digital reports for printing, imaging, and mail systems.

• Mail & Shipping:
  Ship and receive products and supplies; sort, distribute, and handle incoming/outgoing mail and faxes; apply postage; and deliver completed jobs to designated drop-off points within and outside the site.

• Customer Service & Maintenance:
  Answer customer questions regarding job feasibility and status. Perform daily inspections on convenience copiers, clear paper jams, ensure areas are neat and stocked, and coordinate service calls.

• Record Keeping:
  Calculate job charges, maintain billing logs, meter logs, service logs, and supply inventories. Perform filing duties, including purging and archiving old documents.

• Facility Support:
  Perform QC/final checks, bindery, housekeeping, reception, and call center duties. Assist with meeting/conference room setup, building occupant moves, re-lamping, light maintenance, and occasional cleaning.

• Schedule Flexibility:
  May require periodic overtime on nights and weekends, including off-hour emergency response.

Requirements

• Education & Experience:
  
  High school diploma or GED required; 1 2 years of experience in a related field (related copy job experience preferred).

• Skills:
  
  Excellent customer service, organizational, mathematical, filing, and PC skills. Ability to prioritize, interpret complex instructions, and convey diversified information.

• Physical Demands:
  Requires long periods of standing, walking (including between buildings), bending, reaching, stretching, and climbing. Must be able to lift/move items up to 50-55 lbs and push/pull machines on wheels weighing up to 700 lbs for repairs. Moderate dexterity required for keyboarding and hand tools.

• Driving:
  Must possess a valid driver s license and minimum levels of auto insurance (driving is required post-conversion).