Administrative Assistant , NFP

If Limited Term (End Date of Assignment, Project, or Grant)

If Limited Term (End Date of Assignment, Project, or Grant) 06/30/2027

Position Type Staff

Job Family Operations and Administrative Services

# Hours Per Week 16

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission:
The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Administrative Assistant I, NFP performs general administrative duties assigned based on departmental needs. Supports academic or administrative offices by answering phone calls, directing appropriate responses and managing calendars and meeting schedules. Greets visitors and maintains knowledge of activities specific to events at the Boland Institute for NFP .

• Provide a welcoming environment for students, professionals and others via email, telephone and in person (customer service).
• Process applications and invoices and communicate with students, faculty, staff and others via phone, email, online, in-person– responding to questions related to services, scheduling, invoices, or general information.
• Maintain tracking systems to anticipate and meet billing and contract payment deadlines.
• Check and process emails at least 3 times per week and respond to emails within 2 business days unless the University is on the gift of time or the employee is on vacation (an away message is expected in the outgoing email).
• Answer incoming calls, transfer calls to individual staff members voicemails when indicated or forward callers to appropriate offices
• Attend all staff meetings and take minutes.
• Check-in with Director 2-3 times a week via Teams or phone.
• Support and assist with management of couple’s files in Titanium an online clinical setting where couples appointments and files are managed.
• Support and assist with management of couples using D2L and the mHealth app.
• Support Spanish programs directed by the Coordinator of Outreach for the Institute.
• Support and assist with Certification programs as needed by the Manager, Certification Programs, and the Assistant Director, Clinical Education for NFP .
• General record maintenance to support staff including working with MS Word Teams library, One Drive, SharePoint, Adobe Creative Cloud.
• Other responsibilities
  • Support the MarquetteNFP TMPro design app project as needed.
  • Prioritize and assist with staff requests (copying, miscellaneous data entry, etc.);prepare and/or proof reports, correspondence and other documents using application software including Microsoft Word documents.
  • Use Excel, and Power Point (as needed); prepare outreach materials and supplies…