Service Advisor

Experienced Automotive Service Advisor Earn $60,000–$100,000+ Per Year

At Serra Toyota, we are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience.

• Greet customers promptly and provide outstanding customer service
• Perform Toyota Multi-Point Walk‑Around Inspections with customers
• Listen to customer concerns and accurately write repair orders
• Review vehicle history and maintenance schedules
• Recommend needed maintenance and repairs based on Toyota guidelines
• Communicate repair recommendations and estimates clearly
• Coordinate with technicians to ensure efficient repairs
• Keep customers informed throughout the repair process
• Deliver vehicles and explain completed repairs
• Follow Toyota and dealership service processes and procedures
• Complete Toyota manufacturer training and certification programs
• Maintain a clean, organized, and professional work environment

• Previous automotive Service Advisor experience preferred
• Toyota experience is a plus
• Strong mechanical knowledge and understanding of vehicle maintenance
• Outstanding customer service and communication skills
• Strong computer and organizational skills
• Motivated, dependable, and team‑oriented
• Ability to multitask in a fast‑paced environment
• Valid driver's license with an insurable driving record
• High school diploma or equivalent

• Competitive Compensation (annual salary $60,000–$100,000+)
• Paid Toyota Factory Training
• Continuing Education & Career Advancement opportunities
• Health, Dental, and Vision Insurance
• 401(k) with Employer Match
• Paid Time Off and Holiday Bonus Pay
• Employee Discounts on vehicles and services
• Closed Sundays