Service Manager

Overview

If you’re the best at sales, you have a place with the best in pests. As an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. You protect homes and businesses, train and develop Orkin Pros to do the same, balancing technical acumen and soft skills. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service.

Customer satisfaction translates into revenue growth, and you can earn your way to an annual rewards trip honoring top performers.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. These include a company vehicle, competitive pay, a 401(k) program, opportunities to volunteer and give back, and a culture that values safety, professionalism, empathy, integrity, and innovation. With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed.

No industry experience required to start building your career. The pest industry is recession‑resistant.

Ready to start a career with staying power? Apply now!

As a Service Manager, you’ll lead a high‑performance culture, develop and motivate your team, demonstrate how to earn customer trust with know‑how and empathy, and support community service projects.

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee the Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity

• Company vehicle with gas card provided
• Starting salary range of $60,000–$70,000 USD with bonus opportunity after training is completed
• Company‑provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, and dependent scholarship awards
• Industry‑leading, quality, comprehensive training program

• You’re seeking career potential in a reliable, recession‑resistant industry
• You have a service‑oriented mindset that builds loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving, and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission‑driven company that values
• Safety
• Professionalism
• Empathy
• Integrity
• Innovation

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with great clients

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations. Requirements include:

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including climbing/balancing and stooping, kneeling, crouching, or crawling
• Wear personal protective equipment (PPE) that sometimes requires an OSHA‑compliant respirator
• Willingness to work in different weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer