Legal Operations Coordinator

Michael Best is seeking a Legal Operations Coordinator to support Practice Group Managers and partner closely with Firm leadership. The Legal Operations Coordinator works closely with Practice Group Managers to support practice group operations through coordination, financial tracking, and cross-functional collaboration, helping ensure work is organized, issues are addressed, and processes run smoothly.

• Support Practice Group Manager(s) with day-to-day practice group coordination.
• Assist with tracking WIP, AR, utilization, and related reporting; flag issues and support follow-ups.
• Coordinate reminders and follow-ups related to time entry, proformas, and key deadlines.
• Partner with Finance and PG leadership to support resolution of billing or matter-related issues.
• Provide basic reporting and status updates for leadership as requested.
• Facilitate periodic high-volume email communications (e.g., quarterly outreach).
• Assist with meeting coordination (e.g., scheduling, agendas, materials, follow-ups).
• Help coordinate and compile information for annual processes such as reviews, compensation, and business planning cycles.
• Serve as a point of contact for operations-related questions.
• Support timekeeper onboarding, lateral client intake, attorney departures, and client transfers.
• Develop working knowledge of conflict checks and intake processes.
• Collaborate with key firm stakeholders (Finance, Business Development, HR, etc.) to support timely execution of operational workflows.
• Assist with process improvements across structure, technology, and workflows.
• Support development of training materials, templates, and documentation.
• Help reinforce consistent processes across practice groups.
• Support implementation of Practice Group and Firm strategic initiatives.
• Support special projects and ad hoc requests as assigned, including providing enhanced support to high-volume attorneys, assisting with billing-related coordination, and contributing to client-facing initiatives as needed.

• Strong organizational skills with the ability to manage multiple priorities, workflows, and deadlines.
• Professional, adaptable critical thinker, solution-oriented with a customer service mindset.
• Basic understanding of financial statements and profitability.
• High attention to detail and accuracy, particularly in tracking data, reporting, and coordination tasks.
• Ability to identify gaps, proactively follow up, and elevate issues as needed.
• Strong written and verbal communication skills, with the ability to collaborate across teams.
• Proficiency in Microsoft Office and ability to learn firm systems.
• Undergraduate Degree preferred.
• 3+ years’ experience in a service environment; preferably in cross-functional team environment.
• Valid authorization to work in the U.S.

This is an opportunity to work with the Best
. We are Michael Best & Friedrich, LLP
. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same:
For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

We have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha);
Illinois (Chicago);
Utah (Salt Lake City);
Colorado (Denver, Broomfield);
Texas (Austin);
North Carolina (Charlotte, Durham, Raleigh, Wilmington);
California (Los Angeles);
Nebraska (Lincoln); and Washington DC
. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients.
This position can be based in any of our offices in IL or WI.

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards…