Service Excellence Governance Lead for Aftermarket Policy
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-08-24
Listing for:
Komatsu America Corp.
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Job Description & How to Apply Below
Komatsu America Corp. in Milwaukee, Wisconsin, seeks a Sr. Manager, Service Excellence Governance to own governance and continuous improvement of the Service Policy & Procedure Manual (SPPM), ensuring alignment with global standards.
The role drives governance, audit programs, KPIs, analytics, and EPI leadership, guiding BUs, affiliates, and distributors to deliver consistent Service Excellence across the organization.
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