Field Manager

16540 W Rogers Drive Milwaukee, Wisconsin 53151

The Field Manager oversees Service Technicians responsible for executing daily routes and delivering pest control services to recurring customers. This role is accountable for building and training a high-performing field team focused on service quality, operational efficiency, and customer experience, while ensuring compliance, safety, and performance standards are consistently met.

• Build and train a team of Service Technicians in technical service delivery and customer experience, including identifying sales opportunities and supporting lead generation for the sales team.
• Manage and evaluate the performance of Service Technicians, facilitating regular meetings, training sessions, and coaching to reinforce service quality, processes, and protocols.
• Issue pest control products and chemicals to technicians, conduct daily field audits through ride-alongs, and provide feedback to the Service Manager on findings.
• Monitor technician schedules and service routes, including high-priority and emergency services, run performance reports, and conduct regular truck inspections to ensure equipment, inventory, safety, and cleanliness standards are maintained.

• 1+ years of pest control experience and previous management experience preferred. Must be 21 years of age or older. Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role. Earn and maintain state-required training and pest control licensing if applicable (provided). High School Diploma or GED, preferred.

The Shield Co. Management / Eco Shield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

Eco Shield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay – get paid every Friday!
• Paid sick and vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends.
• Base pay is one part of our total compensation package and is determined within a range.
• Base pay for this role is $45,000.
• Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
• Comprehensive Health Coverage – Medical, dental, and vision plans designed to fit your needs.
• Financial Well-Being – 401(k) with company match to help you plan for the future.
• Health Savings Options – HSA plans with tax advantages to maximize your healthcare dollars.
• Income Protection – Short- and long-term disability and life insurance options.
• Wellness & Mental Health Support – Employee Assistance Program and wellness resources.
• Flexible Care Access – Virtual care options for convenient, on-demand support.
• Growth & Stability – A company that invests in your long-term success.

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision…