Restoration Estimator and Project Manager

Benefits

• Paid time off
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Black River Design Build is looking for a highly organized, client-focused Restoration Estimator & Project Manager to join our growing team.

Established in 1994, Black River Design Build is a design-build remodeling and restoration company serving homeowners throughout Milwaukee, the North Shore, and surrounding communities. Our Restoration Division helps clients navigate difficult, often stressful situations involving water, fire, storm, and insurance-related damage. We are looking for someone who can bring professionalism, clear communication, strong construction knowledge, and calm leadership to every project.

This role is ideal for someone who understands both the technical side of estimating and the people side of project management. The right person will be comfortable meeting with homeowners, documenting project conditions, preparing accurate scopes and estimates, working with insurance carriers when needed, coordinating trade partners, and managing projects from first inspection through completion.

The Restoration Estimator & Project Manager will be responsible for evaluating restoration projects, preparing detailed estimates, communicating clearly with clients and insurance representatives, coordinating production, and ensuring each project is completed with quality, efficiency, and professionalism.

This person will serve as a key point of contact for homeowners throughout the restoration process and will be responsible for helping turn a stressful situation into a well-managed, well‑communicated experience.

Estimating & Project Evaluation

Meet with homeowners to inspect and evaluate restoration‑related damage.

Document existing conditions with photos, measurements, notes, and clear scope information.

Prepare accurate restoration estimates based on field conditions, construction requirements, and project needs.

Review insurance scopes and identify missing, inaccurate, or incomplete items when applicable.

Communicate scope details clearly with clients, insurance adjusters, internal team members, and trade partners.

Help establish realistic budgets, schedules, expectations, and production plans.

Project Management

Manage restoration projects from approval through completion.

Coordinate labor, materials, subcontractors, inspections, schedules, and client communication.

Ensure work is completed according to Black River Design Build standards, project scope, applicable codes, and client expectations.

Proactively identify issues in the field and help resolve them before they become larger problems.

Keep projects moving while maintaining quality, safety, cleanliness, and professionalism.

Perform jobsite visits, progress checks, and final walkthroughs.

Maintain accurate project documentation throughout the life of each job.

Client Communication

Serve as a trusted guide for homeowners throughout the restoration process.

Communicate clearly, professionally, and regularly regarding schedule, scope, changes, next steps, and expectations.

Help clients understand the difference between insurance‑covered work, required repairs, and optional upgrades.

Represent Black River Design Build with integrity, empathy, and professionalism.

Internal Coordination

Work closely with office staff, production teams, estimators, designers, subcontractors, and leadership.

Provide clear handoffs between estimating, approvals, production, billing, and closeout.

Support a positive, team‑oriented work environment.

Help improve systems, processes, documentation, and client experience within the Restoration Division.

The ideal candidate is detail‑oriented, steady under pressure, and able to balance construction knowledge with excellent communication. This person should be comfortable walking into complex or emotional situations, creating clarity, and leading the project forward.

We are looking for someone who is:

• Experienced in residential construction, remodeling, restoration, or insurance repair.
• Comfortable estimating projects and creating detailed scopes of work.
• Strong at…