Park Team Member

Join to apply for the Park Team Member role at Kids Empire

OBJECTIVE:
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information (address, name, email address, phone number) using an IPAD.
• Operate the front cash counter for receiving the exact bill amount from the guests, manage cash flow by recording transactions daily, take payments by cash or card, and provide exact change if payment is made by cash.
• Verify billing transactions by checking the amount displayed on the POS.
• Organize the refrigerator with drinks, snacks, chips and ice cream.
• Check snack inventory is sufficient and communicate with management to order snacks from specified vendors to replenish stock.
• Walk the floor regularly to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.
• Clean restrooms and sanitize all park structures (e.g., tables, chairs, playground structures).
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties as assigned.

• Stand, walk, bend, twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication skills, and customer service skills
• Work independently
• Read and write in English

• Entry level

• Full-time

• Management and Manufacturing
• Industries:
  Entertainment Providers

Note:

This posting includes the essential information for the Park Team Member role at Kids Empire. This description is intended to reflect the responsibilities and qualifications of the position as described by the employer.