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Operations Specialist — Customer Success & Escalations

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Direct Supply
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A healthcare technology company in Milwaukee is seeking an Operations Specialist to act as a liaison between suppliers and customers. In this role, you'll manage escalations, respond to customer requests, and collaborate with cross-functional teams. Applicants should possess at least two years of customer service experience and familiarity with ticketing software. This position offers generous benefits and requires availability for on-call customer service rotations.
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