Valet Parking Attendant - Milwaukee, WI

Posted Monday, February 9, 2026 at 6:00 AM

Parking Management Company (PMC) is a national leader in hospitality‑focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self‑parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest‑first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high‑touch service to partners and guests alike.

The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures.

Provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. Warmly greet guests, assist with vehicle drop‑off and retrieval, manage traffic flow, and address guest inquiries professionally. Follow all company policies, operate vehicles with care, and contribute to a seamless, high‑quality guest experience.

• Vehicle Inspections – Conduct damage inspections and document parking locations on claim tickets.
• Safety – Safely and efficiently park and retrieve guest vehicles while adhering to key handling procedures and safety protocols.
• Compliance – Maintain attendance and time‑keeping policies, clock in/out for shifts and breaks, and accurately report tips.
• Housekeeping – Keep valet areas clean, organized, and presentable at all times.
• Customer Service and Teamwork – Handle challenging situations with professionalism, resolve problems promptly, and foster a positive team environment.
• Attendance and Professionalism – Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient operations. Arrive on time, in full uniform, and properly groomed before clocking in.
• Additional Responsibilities – Perform other tasks as needed to support the company’s operational goals, attend staff meetings, and complete all assigned training modules on time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); customer service experience preferred. A customer‑service attitude and a willing, helpful demeanor are mandatory.

A valid driver’s license and reliable transportation are required. Maintain an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Pass and maintain a clean background check. No special certifications are necessary.

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards.

Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.

Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion. Adhere to safety procedures and report unsafe conditions.

Requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential.

Employee may be required to use personal cell phones for work‑related communication, including coordination with team members, managers, and clients, as well as accessing work…