Customer Service Representative; Logistics

Our client, a leading logistics and distribution organization, is seeking a Customer Service Representative (Logistics) to join their team. As a Customer Service Representative (Logistics), you will be part of the Customer Support Department supporting the warehouse and distribution operations. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service Representative (Logistics)

Location: Milwaukee (Southeast side)

Pay Range: $21-$22

Shift: Monday to Friday, 8:00 am to 4:30 pm

• Assist customers with orders and make any necessary changes to ensure satisfaction
• Verify deliveries against anticipated schedules for accuracy
• Utilize and understand the inventory management system called WORCS
• Resolve customer challenges by implementing appropriate changes
• Coordinate with relevant departments to investigate unresolved issues

• High School Diploma or equivalent
• At least 2 years of experience in customer service
• Strong math skills and computer proficiency (Word, Excel, Email)
• Excellent communication and phone skills
• Ability to work efficiently in a fast-paced environment and be a dependable team player

• Opportunity to work in a dynamic and supportive environment
• Gain experience in logistics and warehouse operations
• Develop valuable customer service skills
• Potential for career growth within the organization
• Work with a dedicated team committed to excellence

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.