Orthodontic Office Front Desk Associate

Overview

At TT Orthodontics, we’re not just straightening teeth, we’re building confidence and creating memorable patient experiences. Our front desk team is the heartbeat of that mission, and we’re looking for someone who takes that seriously and makes it look effortless.

If you love people, thrive in a fast-paced environment, and are passionate about delivering 5-star service every single day, keep reading. This role was made for you.

• Welcoming patients with warmth and genuine hospitality, setting the tone from the first hello
• Managing scheduling, confirmations, and patient flow to keep the day running smoothly and efficiently
• Building meaningful relationships with new patients and their families from the very first visit
• Communicating fluently in both English and Spanish with our diverse patient community
• Answering phones, responding to texts and emails, and handling appointment inquiries with care
• Verifying insurance benefits and guiding patients through their coverage clearly and confidently
• Maintaining accurate patient records and supporting all front-office administrative processes
• Collaborating with our clinical team to deliver a seamless, world-class orthodontic experience
• Proactively identifying ways to optimize the schedule and improve the patient experience

• Bilingual in English and Spanish (required)
• A natural people-person with a warm, welcoming personality
• Reliable, punctual, and someone the whole team can count on
• Organized, detail-oriented, and calm under pressure
• A confident multitasker who stays focused in a busy environment
• A true team player who brings positive energy and lifts others up
• Proactive and solutions-oriented. You don’t wait to be asked
• Someone who genuinely goes above and beyond because that’s just who you are
• Dental or orthodontic front desk experience is a plus, but not required. We’ll train the right person!
• Must be able to work Full time, including 2 Saturdays a month

• Competitive pay: $16.00–$18.00/hour based on experience
• A supportive, close-knit team that celebrates each other and loves coming to work
• Opportunities to grow your knowledge and build a career in orthodontics
• A role where your work truly matters one smile at a time

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Application Question(s):

• In 3-4 sentences, explain why you feel you would be a good fit for this position.
• What is your expected pay rate?
• When are you available for a virtual interview?

Language:

• Spanish (Required)

Work Location:

In person