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Customer Success Advocate - 3D Printing Support

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Formlabs
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Formlabs in Milwaukee is seeking a customer service professional to handle cases via email and phone, resolving issues and guiding customers to successful printing.

You will respond within SLAs, log contacts, provide technical support, and coordinate parts dispatch while collaborating with services peers. The role emphasizes empathy, clear communication, and ongoing product knowledge with equity compensation and strong benefits.

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