Order Entry​/Sales Support Specialist

Job Description

This role serves as a key point of contact for customers, managing quotes, order entry, delivery updates, and technical support while ensuring a high level of service and accuracy throughout the sales process. The position partners closely with the outside sales team, maintains detailed documentation, resolves customer issues in a collaborative environment, and contributes to departmental goals through strong communication, attention to detail, and a customer focused approach.

• Handles customer requests including quotes, orders, follow-up and delivery information.
• Provides customer service support, including providing technical information and explanations to customers.
• Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
• Meet established order entry goals.
• Supports members of the outside sales team in daily activities.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.

Customer service, erp, sales support, quoting, pricing

• 2 years of manufacturing sales support or manufacturing customer service
• Experience in past role managing Product Knowledge
• Microsoft Office Suite
• Order Entry

This is a Contract to Hire position based out of Milwaukee, WI.

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Milwaukee,WI.

This position is anticipated to close on Aug 13, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

* San Francisco Fair Chance Ordinance:
* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

* Massachusetts Lie Detector:
* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

* Use of Artificial Intelligence (AI):
* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.