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Customer Service Representative - Hybrid
Job in
Milwaukee, Milwaukee County, Wisconsin, 53202, USA
Listed on 2026-09-04
Listing for:
Rising Medical Solutions
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Partner & Provider Support Representative
Rising is looking for our next Customer Service Representative to join our Partner & Provider Support team. In this role, you'll provide professional, high-quality service to medical providers by handling inquiries related to medical bill review.
Our work helps reduce excess costs, fraud, and waste—making healthcare more affordable for the people who need it most.
Oh, and you get the benefit of working in a small, close-knit team with a manager who truly wants to see you to succeed! This is a great opportunity for those looking to obtain meaningful career experience on the administrative side of healthcare.
What exactly does a Partner & Provider Support Representative do? In this job, you will:
- Handle inbound and outbound provider calls and emails
- Resolve bill-related questions and gather required information
- Deliver clear, professional, and empathetic customer service
- Document interactions accurately in CRM systems
- Follow established SOPs, call handling, and escalation procedures
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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