Customer Experience & NPS Specialist
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-09-08
Listing for:
Hertz
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Hertz is seeking a Customer Service Associate to deliver outstanding customer service, resolve issues at the counter, and drive guest satisfaction. You will act as the primary NPS liaison for management and help implement actions to improve scores.
The role emphasizes empowerment, hospitality, and professionalism while ensuring adherence to all corporate policies and procedures. Prior customer service and operations experience are highly valued.
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