Customer Support Representative

Job Title: Customer Support Representative

Job Type: Full-Time

Join a Growing Team in the Heart of Milwaukee!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential right here in Milwaukee, we’d love to meet you.

We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.

As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

• Listen to customer needs and recommend products, upgrades, or solutions
• Answer questions about pricing and services with confidence and clarity
• Meet and exceed individual and team performance goals
• Stay knowledgeable about client products and promotions
• Represent our company with professionalism and enthusiasm

• 1–3 years of experience in customer service, hospitality, events, or a related field
• Strong communication skills (written and verbal)
• Ability to think on your feet and stay composed under pressure
• Organized, detail-oriented, and dependable
• Positive attitude and team-first mindset

• Competitive pay and benefits
• Opportunities to travel to live events (when applicable)
• Fun, collaborative team culture
• Clear advancement opportunities in customer experience and events
• Exposure to exciting, nationally recognized brands
• A chance to grow your career