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Empathetic Inbound Support Specialist

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Sun Life
Part Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37900 - 51200 USD Yearly USD 37900.00 51200.00 YEAR
Job Description & How to Apply Below

Sun Life U.S. is seeking Contact Center Representatives to handle inbound calls for multiple client companies, resolving basic inquiries such as Leaves of Absence and Disability, with escalation as needed.

The role operates in a hybrid model with in-office presence at least 2 days per week, hours 11:30am to 8:00pm EST, Monday through Friday, and offers base salary between $37,900 and $51,200 plus discretionary incentive.

As a Empathetic Inbound Support Specialist, you will play an important part at Sun Life in Milwaukee, WI, United States.

This role, Empathetic Inbound Support Specialist at Sun Life, could be your next career step.

Are you ready to take on the Empathetic Inbound Support Specialist role at Sun Life?

We would love to welcome a new Empathetic Inbound Support Specialist to our group in Milwaukee, WI, United States.

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